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To date, I have been unsuccessful in installing the software and the scanner is sitting on my desk with my "in box" on top of it. Unfortunately, that wasn't the case. I haven't had the time to sit on the phone, going through the long "automated" help menus.I haven't given up yet, but neither do I have a working scanner. Since I had a Visioneer One Touch already installed on my computer (The reason I bought this one is that the last one died. I got great service from the previous one)., I assumed the installation would go without a hitch.
and so far it has been perfect for that. Very simple scanner: pulls all the power it needs from a USB port with no outlet needed. I use it to scan pages out of my books for school.
My son has used it to scan pictures for me and it is of good quality. I gave it to my son and it works fine with Windows XP. The price was excellent but the standard shipping was very slow. It doesn't work with Vista, no drivers, so is useless to me.
If you have an older computer and an older operating system this product might work for you. The company told me that they stopped selling this product over a year ago and there are no driver updates available for this product. But as for me it was a waste of money. I was very excited to buy this scanner and was pleased with its size and weight. However, if you have a Vista operating system, like I do, IT WILL NOT WORK.
It didn't do this the first couple times, so I'm not sure what the problem is. It should be noted that I only scan assignments for class, all in black and white and not any photos. I only ordered this product because I absolutely needed one and did not have a lot of cash at the time. However, It was pretty cheap as far as scanners go, and it's thin and lightweight and very simple to use. I'm not sure how well it operates for those conditions. What it does scan shows up nice and clearly, but the bottom inch or so of the scan area doesn't seem to want to scan usually. I end up having to push the paper up over the top and leave an inch of blank space at the bottom so that I actually get the bottom portion of the paper to scan.
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